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This data protection information applies to data processing on the website www.vettercranes.com, which is carried out by the following responsible party:

VETTER Krantechnik GmbH
Kalteiche-Ring 22
35708 Haiger
Germany
Telephone: +49 2773 91601-0
Fax: +49 2773 91601-860
E-mail: info@vettercranes.com

The external company data protection officer of VETTER Krantechnik GmbH can be reached at the following contact details:

Markus Weber
dokuworks GmbH
Essener Str. 1
57234 Wilnsdorf
Germany
E-mail: datenschutz@doku.works

 

1. Collection and storage of personal data as well as type and purpose and their use

1.1 When visiting the website

When you visit our website www.vettercranes.com, the browser used on your terminal device browser used on your end device automatically sends information to the server of our website. server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion, usually after one week, stored:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the file accessed,
  • website from which the access was made (referrer URL),
  • browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The above data will be processed by us for the following purposes:

  • Ensuring a smooth connection of the website,
  • Ensuring a comfortable use of our website,
  • evaluating system security and stability
  • clarification of any abusive page accesses (DoS/DDoS attacks or similar) and
  • for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. As a rule, we do not use the collected data for the purpose of drawing conclusions about your person. We reserve the right to do so in the event that this becomes necessary in order to clarify abusive page accesses.

In addition, we use cookies and analysis services when you visit our website (see Cookies and Analyse tools).

 

1.2 When registering for our newsletter

If you have expressly consented in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address.

You can also voluntarily provide us with your title, surname and first name (Art. 6 para. 1 lit. a GDPR). We may process this additional data on the basis of your consent to personalise our newsletter for you, i.e. to address you personally as the recipient.

Registration for our newsletter is carried out in a so-called double opt-in process, i.e. after registration you will receive an e-mail in which you are asked to confirm your registration. The subsequent confirmation is logged by us for verification purposes; the time of registration and confirmation are saved together with your email address.

Our newsletter is sent via the company CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter referred to as "CleverReach"). The e-mail addresses of our newsletter recipients, as well as their other data described in these notes, are stored on the servers of CleverReach. CleverReach uses this information to send and evaluate the newsletter on our behalf. CleverReach does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties.

Unsubscribing from newsletters is possible at any time, for example via a link at the end of each newsletter.

You can also revoke your consent to the use of your title, surname and first name, as well as unsubscribe from the newsletter altogether, at any time by sending an email to newsletter@vettercranes.com.

If you unsubscribe from the newsletter, the data you provided to us in addition to the email address will also be deleted from the distribution list.


1.3 When using our contact form

If you have any questions, we offer you the possibility of contacting us via a form provided on the website. In order to process your request, it is necessary to enter the data marked with an asterisk (*). We collect this data in order to provide you with the best possible service, taking into account our quality standards. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is based on your voluntarily given consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR.

The personal data collected by us for the use of the contact form will be automatically deleted after completion of your request.

 

2. Data protection notice for business partners

We are pleased that you are interested in the companies and in contact with us.

The protection of your data is very important to us. With the data protection notice, we provide you with the following information pursuant to Art. 13 GDPR on the processing of your personal data in connection with our business relationship.

Further information about our company, details of the persons authorised to represent us and other contact options can be found at www.vettercranes.com/en/legal-notice

 

2.1 What data do we process and for what purposes?

We only process personal data that we have received from you in the course of our business relationship or, if applicable, from publicly accessible sources.

Personal data within the meaning of Art. 4 No. 1 GDPR may include: Names, telecommunication data and address data. In addition, we also process offer, enquiry and order data, data from the fulfilment of our contractual obligations, product data, documentation data, as well as other data comparable to the aforementioned categories.

The provision of your personal data is necessary for the initiation, implementation and processing of the contractual relationship. If you do not provide us with this data, we will unfortunately not be able to contact you to clarify pre-contractual or contractual issues.

 

2.2 On what legal basis is the processing of your personal data based?

Your personal data is processed in accordance with the legal provisions of the GDPR and the Federal Data Protection Act for the fulfilment of contractual obligations or for measures to initiate contracts (Art. 6 para. 1 p. 1 lit. b GDPR).

Furthermore, we may use this data for additional purposes within the scope of our business relationship.

 

2.3 How long is the data stored?  

We process and store your personal data for the duration of our business relationship and at least in accordance with the statutory retention periods such as the German Commercial Code or the German Fiscal Code.

 

2.4 To whom is the data passed on and where is it processed?

We only use the personal data for our own purposes in the course of the business relationship.

We would like to point out that we generally assume that our e-mail correspondence is business-related and therefore forward e-mails to your representatives when employees are absent in order to provide better service.

 

3. Disclosure of data

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if:

  • you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the disclosure is necessary for the assertion, exercise or defence of legal claims pursuant to Art. 6 (1) sentence 1 lit. f GDPR and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
  • in the event that there is a legal obligation for disclosure pursuant to Art. 6 (1) sentence 1 lit. c GDPR, as well as
  • this is legally permissible and necessary for the processing of contractual relationships with you according to Art. 6 para. 1 p. 1 lit. b GDPR.

 

4. Application management

The controller collects and processes the personal data of applicants for the purpose of managing the application procedure. The processing may also be carried out electronically. This is in particular the case when an applicant submits relevant application documents to the controller by electronic means, for example by e-mail or via a web form available on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

The legal basis for this processing is Section 26 (1) sentence 1 BDSG in conjunction with Article 88 (1) GDPR.

If the controller does not conclude an employment contract with the applicant, the application documents are automatically deleted six months after notification of the rejection decision, provided that no other legitimate interests of the controller conflict with such deletion. Other legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

The legal basis in this case is Art. 6 para. 1 lit. f GDPR and Section 24 para. 1 no. 2 BDSG. Our legitimate interest lies in legal defence or enforcement.

If you expressly consent to your data being stored for a longer period of time, e.g. for your inclusion in a database of applicants or interested parties, the data will be processed on the basis of your consent. The legal basis is then Art. 6 para. 1 lit. a GDPR. However, you can of course revoke your consent at any time in accordance with Art. 7 (3) GDPR by making a declaration to us with effect for the future.

 

5. Data collection on this website

5.1 Cookies

We use cookies on our site. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity. The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. We use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been to our site and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see Analyse tools). These cookies enable us to automatically recognise that you have already been to our website when you visit it again. These cookies are automatically deleted after a defined period of time.

We only use cookies if you have given us your consent to do so, Art. 6 para. 1 lit. a GDPR. In this case, we process the data collected via them for the above-mentioned purposes.

You can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

 

5.2 Consent with Usercentrics

This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this in accordance with data protection law. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/ (hereinafter "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics:

  • Your consent(s) or revocation of your consent(s).
  • Your IP address
  • Information about your browser
  • Information about your terminal device
  • Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent given to you or its revocation. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.

The Usercentrics banner on this website was configured with the help of eRecht24. You can recognize this by the fact that the eRecht24 logo appears in the banner. To display the eRecht24 logo in the banner, a connection to the image server of eRecht24 is established. In the process, the IP address is also transmitted, but this is only stored in anonymized form in the server logs. The image server of eRecht24 is located in Germany with a German provider. The banner itself is provided exclusively by Usercentrics.

Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.


6. Analysis tools

6.1 Tracking tools

The tracking measures listed below and used by us are carried out exclusively with your consent on the basis of Art. 6 (1) sentence 1 lit. a GDPR. With the tracking measures that are then used, we want to ensure a needs-based design and the ongoing optimisation of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. The respective data processing purposes and data categories can be found in the information texts for the corresponding tracking tools.

6.1.1 Matomo

This website uses the open source web analytics service Matomo.

With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This enables us to find out, among other things, which page views were made when and from which region they came. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 German Telecommunications-Telemedia Data Protection Act (abbreviated in German to TTDSG), insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

We host Matomo exclusively on our own servers, so that all analysis data remains with us and is not passed on.

6.1.2 Google Analytics
For the purpose of demand-oriented design and continuous optimisation of our pages, we use Google Analytics, a web analysis service of Google Ireland Limited (https://www.google.com/intl/en/account/about/) (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter "Google"). On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. We carry out this processing exclusively on the basis of the consent you have previously given us (see above under Cookies)

Google Analytics creates pseudonymised usage profiles for us. The information generated by the Google Analytics cookie about your use of this website, such as

  • Browser type/version,
  • operating system used,
  • Referrer URL (the previously visited page),
  • host name of the accessing computer (IP address),
  • time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the internet for the purposes of market research and demand-oriented design of these internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an assignment is not possible (IP masking).

You the installation of cookies by changing the settings of your browser software. browser software at any time, even if you have previously given your consent. However, we would like to point out that in this case, not all functions of this website In this case, not all functions of this website can be used to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection of data by Google Analytics by clicking on this link (Deactivate Google Analytics). An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=en).

The legal basis for the use of Google Analytics is your consent pursuant to Art. 6 (1) lit. a GDPR.

Google may transfer your data to the USA. The USA is not a secure third country. To ensure a level of security that corresponds to that of the GDPR, we conclude so-called standard contractual clauses with service providers. In addition, the transfer of personal data is possible if the data subject has given his or her express consent to the processing in accordance with Article 49 (1) sentence 1 lit. a GDPR and has been informed in advance about the associated risks. Therefore, express reference is hereby made once again to the legal risks mentioned above.

 

7. Integration of YouTube videos

We have integrated YouTube videos into our online offer, which are stored on https://www.youtube.com/vetterkrantechnik and can be played directly from our website. YouTube is another service provided by Google. YouTube videos are all embedded in "extended data protection mode", which means that no data about users is transmitted to YouTube if they do not play the videos. Only when a user plays the videos is the following data transferred. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that the user has accessed the corresponding sub-page of our online offer when a video is played. In addition, further information about the use of this online offer (including the user's IP address) is transmitted to a YouTube server in the USA and stored there. This occurs regardless of whether YouTube provides a user account via which the user is logged in or whether no user account exists. If the user is logged in to YouTube, his or her data is directly assigned to his or her account. If a user does not wish to have their data associated with their YouTube profile, they must log out before activating the button. YouTube stores data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website to meet users' needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about the user's activities on our online offer. The user has the right to object to the creation of these user profiles, and must contact YouTube to exercise this right.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the privacy policy, as well as further information on rights and setting options for protecting privacy: https://www.google.com/intl/en/policies/privacy.

YouTube also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

 

8. Use of social media profiles

We access the technical platform and services of the respective social media providers to display our content on a social media profile.

As the operator of the social media profile, we are jointly responsible with the operator of the social network within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (GDPR). When you visit our social media profile, personal data is processed by the controllers. In the following, we will inform you about what data is involved, how it is processed and what rights you have in this regard.

We would like to point out that you use this website and its functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating, etc.). We may take your comments and ratings as an opportunity to respond to them with our own comments. For this purpose, we make use of our legitimate interest in interacting with active users of our profile (Art. 6 para. 1 lit. f GDPR)

If you have questions of any kind, you have the option of contacting us via personal messages. Your user name may be automatically communicated to us. Further information can be provided voluntarily, in particular options for contacting us outside of social media. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent. The personal data processed by us for the purpose of contacting you will be automatically deleted after your inquiry has been dealt with, unless statutory retention obligations prevent this (e.g. because a contractual relationship has been established between us on the basis of your inquiry).

When you visit our social media profile, the provider collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used to provide us, as the operator of the social media profile, with statistical information about the use of the website.

The data collected about you in this context is processed by the providers and may be transferred to countries outside the European Union. What information the provider receives and how it is used is described by the provider in general terms in its data usage guidelines. There you will also find information on how to contact the provider and on the settings options for advertisements.

The way in which the providers use the data from visits to social media profiles for their own purposes, the extent to which activities on the websites are assigned to individual users, how long this data is stored and whether data is passed on to third parties is not conclusively and clearly stated and is not known to us. When you access a social media profile, the IP address assigned to your end device is transmitted to the provider. This may enable the provider to assign IP addresses to individual users. If you are currently logged in to a social media provider as a user, a cookie with your identifier is stored on your device. This enables the provider to track that you have visited this page and how you have used it. If you want to avoid this, you should log out of the respective social media provider or deactivate the "stay logged in" function, delete the cookies on your device and close and restart your browser.

Further information on the rights to which you are entitled as a data subject under the GDPR can be found under point 9 data subject rights.

The provider provides more detailed information on this under the following link:


9. Data subject rights

You have the right:

  • pursuant to Art. 15 GDPR to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
    We may only refuse to provide you with information if and insofar as the information would disclose information that must be kept secret in accordance with a legal provision or by its nature, in particular because of the overriding legitimate interests of a third party (Section 29 para. 1 sentence 2 BDSG), the competent public authority has determined to us that disclosure of the data would endanger public safety or order or otherwise be detrimental to the welfare of the Federal Government or a Land (Section 34 para. 1 No. 1 BDSG in conjunction with Section 33 (1) No. 2 lit. b BDSG), or the data is only stored because it may not be deleted due to legal or statutory storage regulations, or exclusively serves the purpose of data security or data protection control and the provision of information would require disproportionate effort and processing for other purposes is excluded by suitable technical and organisational measures (Section 34 (1) No. 2 BDSG).
  • in accordance with Art. 16 GDPR to demand the correction of inaccurate or incomplete personal data stored by us without delay;
  • pursuant to Art. 17 GDPR to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • revoke your consent at any time in accordance with Art. 7 (3) GDPR. This has the consequence that we may no longer continue the data processing based on this consent for the future,
  • if your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f GDPR, to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are grounds for doing so which arise from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation.

In addition, you have a general right of appeal to the data protection supervisory authority responsible for you. The authority responsible for us is "The Hessian Commissioner for Data Protection and Freedom of Information".

If you wish to make use of your right of revocation or objection, it is sufficient to send an e-mail to info@vettercranes.com


10. Data security

We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser when visiting the website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.


11. Up-to-dateness and modification of this privacy policy

This data protection declaration is currently valid and has the status January 2024. Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on our website at www.vettercranes.com/en/privacy-policy.